In the current climate, your organisation is under tremendous
pressure: sources of income are becoming increasingly insecure, yet
demand for your services may be more pressing than ever.
The IRIS CARE CRM and fundraising solution has
truly transformed the way
MSF UK works.
Médecins Sans Frontières UK
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full case study
Charities are challenged with deploying limited budgets
effectively, allocating scarce resources for maximum return and
engaging supporters to champion the cause.
Understanding the problems you
face, we’re able to help you to...
- Transform fundraising - empower your
fundraisers and release them from time-consuming administration.
Engage more closely with supporters, through creative campaigns and
long-term personalised relationships, and you will increase the
level and frequency of donations.
- Show return on investment - can you prove,
with hard facts and figures, that income is used wisely, running
costs are minimised, and donations make a real difference?
Operational budgets must be invested for greatest impact and every
revenue stream, including Gift Aid, maximised. A new system should
be a sound investment, helping you increase income, reduce costs
and provide strategic management information.
- Centralise processes - based on historic
practices, relying on individuals to apply best practice and to
pool information gives rise to uncertainty. Implementing consistent
processes and providing secure access to a centralised store of
accurate data will transform performance and create a sustainable
organisation.
- Improve service delivery - your teams need
support to manage their case load. Your managers need to be
equipped to allocate resources effectively, monitor service
delivery and analyse its true cost and impact. Through professional
service delivery, you’ll fulfil your mission and strengthen
your efforts to secure sources of funding.
- Implement web integration - secure
web-enablement revolutionises service delivery: teams can access
vital information to deliver consistent, joined-up service,
wherever they are based. Equally, supporters can ‘self-serve’ to
donate, update their details, and participate in online communities
that foster their commitment.
Explore our charity management resources

IRIS CARE has significantly improved the accuracy of our charity
CRM database and allows us to slice and dice the data in any way we
want.
WWF-UK
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full case study
We know that introducing new, more efficient ways of working
into your organisation can be a challenge. Our whitepapers, case
studies and events will help you to
build the case for change.